Airbnb will stop offering refunds when a host or guest contracts COVID-19
bookings made on or after May 31st will no longer be eligible for . The upcoming change to the extenuating circumstances policy will apply to cases where a host or guest contracts .
The company says the host’s standard cancellation policy will apply instead. It says nearly two-thirds of active offer policies that allow guests to cancel up to five days (under the moderate policy) or up to 24 hours before check in (as per the flexible policy).
Reservations made before the end of next month may still be eligible for a COVID-19-linked refund if they meet the terms of . There are exceptions for domestic reservations in South Korea and mainland China. Airbnb said refunds will still be available there for some COVID-19-related circumstances for the foreseeable future.
“Some in the travel industry stopped this type of policy months ago, while others didn’t provide one at all,” Airbnb . “After consultation with our medical advisors, as well as our community, we feel the time is now right to take the same step.”
For what it’s worth, Airbnb will soon . The product will be available in the coming months. Until then, the company says, those concerned that COVID-19 may disrupt their travel plans can buy insurance elsewhere.
The onset of the pandemic devastated the travel industry and Airbnb wasn’t immune from the impact. The company , or around 1,900 jobs, in May 2020. It seems Airbnb is hoping to get back to business as usual. It noted that “many countries have now implemented living with COVID-19 plans.”
Still, the pandemic is not over. Around a third of the global population has at least one vaccine dose. Data shows that, on average, 629,798 cases in each of the last 14 days.
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